Refund Policy

Refund Policy

Fair and Transparent Approach to Refunds: At Aurasius Store Inc, we aim to make your shopping experience worry-free, including how we handle refunds.

Refunds Prior to Shipping:

  • Immediate Refunds for Cancellations: If you cancel your order before it ships, we will issue a refund directly to your original payment method.

Post-Shipment Refund Process during the 30 Day Return Period:

  • Refund: Once your order has shipped, a refund will be issued on products returned within 30 days from invoice date according to our Returns and Replacements policy.
  • Adhering to Returns Policy: For specifics on returning an item, please refer to our Returns and Replacements policy, which outlines all you need to know about returning a product for a refund.

Timeframe for Refunds:

  • Inspection and Processing Time: It may take up to 5-10 days to process refunds and store credits, depending on our warehouse's inspection schedule and workload.
  • Notification of Process Completion: You'll be informed once the refund or store credit has been processed.

Our Customer-First Commitment: Your satisfaction is our priority at Aurasius Store Inc. Our refund policy reflects our commitment to a hassle-free customer experience. Should you have any questions or need further assistance regarding our refund process, our customer support team is always ready to help.